Privacy Policy

INTRODUCTION 
This website, www.nicoletowers.com (“Website”) is owned and operated by NICOLE TOWERS (“Company” or “we”). We respect the privacy of individuals that register to use the products and services offered through the Website. This Privacy Policy describes the ways in which we collect, use, and share information, as well as steps that we take to safeguard that information. This Privacy Policy applies whenever you visit the Website, or use any of the products or services (collectively “Services”) offered through the Website. 


We are committed to protecting your information, and therefore take your privacy very seriously. The Company does not share your information, except where required for our Services or the Website to function, such as billing. IF YOU DO NOT AGREE WITH THE POLICIES AND PRACTICES AS OUTLINED BELOW, DO NOT CONTINUE TO USE THIS WEBSITE OR REGISTER FOR ANY SERVICES OFFERED THROUGH THE WEBSITE. 
This Website and any services provided by the Company are not intended to be used by children. The Company does not knowingly collect any personal information from children under the age of eighteen (18) without parental consent. In the event that personal information was unknowingly collected from a child under the age of eighteen (18), the Company will make reasonable efforts to delete said information from our records in a timely manner.  
By accessing this Website, you hereby acknowledge and agree to be bound by the terms of this Privacy Policy, as well as the Terms of Use and any applicable additional terms of use through the Services.  


Personal Data we collect via our website nicoletowers.com and social media accounts including Facebook, Instagram, LinkedIn, Youtube, Pinterest.

PERSONAL DATA THAT YOU PROVIDE TO US
We only collect Personal Data where you choose to interact with us on the Website in the following ways:
When you sign-up to receive free content, including eBooks, templates & checklists, videos, courses, live trainings and offers the Personal Data we collect are:
Email address
First name
Last name (sometimes)
Phone number (sometimes)
Your business name (sometimes)
Basic information about your business and its history (sometimes)
When you purchase a book directly from us the Personal Data we collect are:
Email address
First name
Last name
Phone number (sometimes)
Address
Any Personal Data which you provide to us in the free text box of the form
Payment method choice (payment details are held by our payment processor, not us)
 
When you purchase an online course, webinar or program directly from us the Personal Data we collect are:
Email address
First Name
Last Name
Phone number (sometimes)
Address
Your business name (sometimes)
Basic information about your business and its history (sometimes)
Any Personal Data which you provide to us in the free text box of the form
Payment method choice (payment details are held by our payment processor, not us)
When you complete any sign-up forms, landing pages or send a direct message via Facebook or Instagram or send us a direct email to our nominated business emails (nicole@nicoletowers.com) the Personal Data we collect is:
Email address
First name
Last name (sometimes)
Phone number (sometimes)
Your business name (sometimes)
Basic information about your business and its history (sometimes)


DATA THAT WE COLLECT AUTOMATICALLY
We automatically collect certain information when you visit our Website – such as the type of browser and operating system you are using, and the domain name of your Internet service provider.
We do not link this information with any Personal Data.
We may also collect data automatically through our use of cookies on the Website. Please see our cookie policy to find out about the types of cookies we set and why, and how you can adjust your settings to disable cookies.
 
Use of your Personal Data
We will only use your Personal Data when the law allows us to. Most commonly, we use your Personal Data to:
process and manage your use of our website;
respond to your questions, comments and requests;
where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences / may be of interest to you;
improve our services and Website through analysis of information.
 
Sharing of your Personal Data
We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:
We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us.
These third parties may include social media advertising platforms such as Facebook, Instagram and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences.
The third parties may also include payment collection platforms such as ThriveCart, Zapier, Stripe, PayPal and Podia for the purpose of processing necessary payments and subscriptions.
Third parties also include Podia, Google forms, TypeForm, HelloSign, Voxer and Zoom for processing and holding Personal Data that allows us to keep you informed of all agreed to course information and logins, marketing material and industry information, offers and promotions as well as newsletters, blogs and video training's.
Please note that we have appropriate data privacy safeguards in place with third parties with whom we share Personal Data as described above and who are providing services or functions on our behalf.
 
Keeping your Personal Data secure
We have implemented security policies and technical measures to safeguard the Personal Data we collect.
We maintain electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.
 
Retention periods for use of your Personal Data
We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you.
We review the Personal Data we hold at regular intervals and delete permanently or anonymise any Personal Data which is no longer necessary.
 

PERSONAL INFORMATION - USED FOR CUSTOMISING PLANS 
When you register to become a customer of the Company, we may ask for additional personal information from you including but not limited to your age, eating and sleeping habits, exercise routine, and any other pertinent information the Company in its sole discretion deems necessary to provide you with the services requested.

COOKIES 
Cookies are small files that are automatically downloaded and placed on your device whenever you visit a website. Cookies are sent to your browser and stored on your computer’s hard drive, your tablet or mobile device. They are identifiers that allows the Company’s Website to recognise you, and tell  
the Company how and when pages on the Website are visited and by how many people. Cookies can be monitored and even deleted from your browser, but this may affect the functionality of the Website. 
When you visit our Website, the Company automatically receives and records information via our server logs from your browser, including your IP address, cookie information, and the page you requested. This information is collected in aggregate by the Company in order to help optimise the functionality of the Website, therefore it is not done in a manner that would personally identify you. The information may be shared with third parties in aggregate form in order to help them understand which portions of the Website are the most frequented, helping to facilitate improvements when needed. The Company will not knowingly disclose aggregate information to a partner or third party in a manner that would identify you personally. 
By continuing to visit the Website or use our Services, you hereby agree to the use of cookies and any and all similar technologies, known or hereafter acquired, for the purposes as described herein.   
More information about cookies and cookie management can be found on www.allaboutcookies.org and www.aboutcookies.org. 


PHISHING 
“Phishing” is a common Internet scam that occurs when someone receives an email from what appears to be a legitimate source requesting personal information. You hereby understand and acknowledge that the Company will not send you emails requesting you to verify credit card or bank information, or any other personal information. In the event you receive an email from the Company requesting said information, do not respond to it and do not click on any of the links in the email. Please forward any such email to the Company so we can take the requisite investigatory steps. You understand and acknowledge that the Company is not and cannot be held liable in the event that any of your credit card, bank information, or personal information is compromised through a phishing scam.  

LINKS TO OTHER WEBSITES 
While visiting the Website, you may find links to websites operated by third parties. The Company does not make any representations or warranties about any website that may be linked to the Website, including those of our payment processors, as the Company has no control over nor responsibility for their operation. 
Furthermore, the Company’s privacy policy may differ from those found on linked third party websites. You hereby understand and acknowledge that in the event you provide any personal information on one of those websites, you are then subject to the privacy policy of said website and not the Company’s. 

USER ACCOUNT INFORMATION AND NOTICES 
Account informational emails are separate from any marketing emails. The Company encourages users to check their email regularly for account updates, copies of their receipts, password reset emails, as well as any other relevant communications from the Company.
 
UNSUBSCRIBE FROM MARKETING LIST 
You may receive emails from the Company after visiting our Website and/or signing up for Services. If you do not wish to receive emails from the Company, you may opt-out by clicking on the “unsubscribe” link found at the bottom of the Company’s email. Please allow up to two (2) calendar weeks from the date the request was received to complete the removal, as some communications may have already been in process before the request was submitted. 

DATA PROTECTION RIGHTS – GENERAL 
You have the right to access, correct, update, or request deletion of personal information we collect about you. Please send requests to: nicole@nicoletowers.com. The Company will respond to all access, correction, updates, or deletion requests within thirty (30) calendar days. Currently, the Company does not share any personal information with any third parties or corporate affiliates for direct marketing purposes. 
If the Company has already collected and processed your personal information with your consent, you have the right to withdraw your consent at any time. You understand and acknowledge that this will not affect the lawfulness of any personal information processing that was completed prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. For more information, contact your local data protection authority. 

Change of purpose
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
 
Contact Us
EMAIL: nicole@nicoletowers.com